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@mapuleng1990

Remote worker with 14+ years of experience - Last seen ago

Mapuleng Gift Koloba is an ambitious individual aspiring to become an IT Operations General Manager and or a Chief Support Engineer. She holds a National Diploma in System Development from the PC Training and Business College. With over eight years of practical experience as a Support Analyst Team Lead, System Developer, Customer Service Assistant, System Support & Networking, SharePoint Developer, WordPress Developer and a Support Engineer, she is confident that the hands-on experience gained, coupled with the knowledge acquired during her studies and fieldwork, has equipped her to make a valuable contribution in the fields of Support Engineering, IT and System Development. Armed with a solid foundation in System Development, Mapuleng is always prepared to apply her skills and knowledge to achieve optimal results in any given task. She is eager to gain more experience and further refine her skills to progress in her career. Mapuleng is a self-motivated and goal-oriented individual, guided by a belief in uplifting and empowering others through the wealth of knowledge and experiences she has amassed over time.


Skilled in office 365 customer service critical thinking conflict resolution flexible and adaptable troubleshooting analytical thinking multitasking supervision leadership 
Fluent in englishsothonorthern sothoxhosa
Preferred timezone 8-5
Last seen 2 years ago
Signed up 2 years ago
Badges πŸ‘©β€πŸ’» Remote worker

🎨 Maker

πŸŽ– Early adopter

Employment

2021 - 2023: Support Analyst Team Lead @ 29Forward

2019 - 2020: System Development @ Bytes

2018 - 2019: Customer Service Assistance @ Home Affairs

2018 - 2018: System Support and Networking @ EOH

2017 - 2018: Sharepoint and WordPress Developer @ Sompisi-IT Solutions

2015 - 2016: SharePoint Developer @ Isibani

2014 - 2015: Support Engineer @ ATTI

2012 - 2012: IT Support @ Xerox

Side Projects

2024 - Now: Tapuleng Electrical

Education

2011 - 2013: Information Technology @ Pc training and Business College

4ms