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@mannmoha

Remote worker with 9+ years of experience - Last seen ago

A deeply self-motivated and amiable service operations aficionado, dedicated to furnishing superior service and nurturing enduring customer connections. Proficient in the art of interpersonal communication and adept in conflict resolution, poised to orchestrate a team of peers. Eagerly seeking avenues for continuous learning and professional advancement.


With 7 years at Amazon Development Centre, I've conquered Digital and Technical customer service across bustling markets in NA, UK, Canada, and India. From fielding calls as an international phones associate to expertly resolving issues as an NA Resolution Specialist, I've aced every challenge with finesse. Stepping up as an SME, I not only led teams but orchestrated game-changing process development projects. And as the dynamic Team Manager, I've orchestrated the symphony of customer satisfaction across diverse teams. My flair for understanding market intricacies, coupled with a knack for team management, makes me the spicy ingredient your team needs for success.


Skilled in ms excel ms power bi crm csm office 365 
Fluent in englishhinditelugu
Preferred timezone -5,-6,-7,-8,+5,+6
Preferred annual pay (min) $80,000/year
Preferred hourly pay (min) $45/hour
Last seen 8 months ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2017 - 2024: Team manager and customer serivce Ops @ Amazon development center

Education

2013 - 2017: Bachelors of Technology( Material science and Nano technology) @ JNTUH college of engineering.

9ms