A deeply self-motivated and amiable service operations aficionado, dedicated to furnishing superior service and nurturing enduring customer connections. Proficient in the art of interpersonal communication and adept in conflict resolution, poised to orchestrate a team of peers. Eagerly seeking avenues for continuous learning and professional advancement.
With 7 years at Amazon Development Centre, I've conquered Digital and Technical customer service across bustling markets in NA, UK, Canada, and India. From fielding calls as an international phones associate to expertly resolving issues as an NA Resolution Specialist, I've aced every challenge with finesse. Stepping up as an SME, I not only led teams but orchestrated game-changing process development projects. And as the dynamic Team Manager, I've orchestrated the symphony of customer satisfaction across diverse teams. My flair for understanding market intricacies, coupled with a knack for team management, makes me the spicy ingredient your team needs for success.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@mannmoha |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | ms excel ms power bi crm csm office 365 |
| Fluent in | englishhinditelugu |
| Preferred timezone | -5,-6,-7,-8,+5,+6 |
| Preferred annual pay (min) | $80,000/year |
| Preferred hourly pay (min) | $45/hour |
| Last seen | 8 months ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2017 - 2024: Team manager and customer serivce Ops @ Amazon development center
2013 - 2017: Bachelors of Technology( Material science and Nano technology) @ JNTUH college of engineering.