Remote worker with 7+ years of experience - Last seen 1 year ago

With over 8years of progressive experience in operations management, business development, and account management, I am confident in my ability to drive strategic initiatives and deliver measurable results.
In my recent role as Operations Manager, I streamlined complex vendor processes and optimized operational workflows for a team of over 100. My strategic oversight not only enhanced SLA and KPI performance but also reduced operational costs significantly and improved Quality. I successfully collaborated with cross-functional teams to implement tools and campaigns that drove supplier onboarding, increased FTR and NPS and fostered stronger supplier relationships.
Previously, as a Vendor Services Consultant, I worked closely with international vendors across regions like the UK, DE, and FR. I drove sales growth through targeted campaigns, data-driven strategies, and comprehensive account management, resulting in enhanced customer satisfaction and revenue. My expertise in client relationship management has consistently enabled me to address escalations effectively, nurture partnerships, and identify opportunities for growth.
Spearheading a business development initiative to onboard small-scale suppliers, leveraging sales and marketing strategies to expand business footprints.
Developing SOPs and automations that improved efficiency, reduced manual tasks, and enhanced team productivity.Driving cross-selling and upselling efforts for B2B accounts, resulting in increased revenue and strengthened client loyalty.
I am proficient in CRM tools, data analytics platforms, and process optimization techniques, enabling me to navigate complex challenges and deliver impactful solutions. My collaborative approach, combined with analytical problem-solving skills, positions me to contribute effectively to organizational growth.
I am excited about the opportunity to bring my expertise in operations, account management, and business development to your organization. I would welcome the chance to discuss how my background aligns with your goals.
Thank you for considering my application. I look forward to the possibility of contributing to your success.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇦🇪 United Arab Emirates
Remote OK	rok.co/@manjuharsha4gmailcom
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support operations manager vendor management supplier management stakeholder management sla kpi management sop project management office 364 crm crm tools vba automation excel
Fluent in	englishhindikannada
Preferred timezone	0,+1,+2,+3,+4,+5,anytime
Preferred annual pay (min)	$100,000/year
Preferred hourly pay (min)	$20/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter