Remote worker with 22+ years of experience - Last seen 10 months ago

My Name is Sandhya and I am from Telangana Hyderabad, I have total of 3.9 years of experience as Technical Support Analyst. My job responsibilities include : Served as the primary contact for escalated technical issues, providing
support and troubleshooting for IT equipment, applications, performing
root cause analysis, and managing Microsoft Azure virtual machines
and Active Directory. Demonstrated strong problem-solving and criticalthinking skills.
Worked with IT teams to resolve specialized issues using ServiceNow,
maintained accurate records, managed SharePoint for teams, and
developed training sessions for analysts. Enhanced productivity and
communication within the organization using Teams.
Participated in IT projects and initiatives, proficient in coaching,
mentoring, conducting quality audits, and thriving in a fast-paced
environment while managing multiple tasks. Exhibited a proactive and
self-motivated attitude, patience, and empathy when dealing with
customers.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@mamidipalli_sandhya
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	azure virtual machines azure active directory active directory duo administration microsoft teams office 365 technical support hardware and software networking support
Fluent in	englishhinditelugu
Preferred annual pay (min)	$40,000/year
Preferred hourly pay (min)	$20/hour
Last seen	10 months ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter