An illustrious career in owned business and banking where I have delivered through the years keeping up the profitability of business and maintain process excellence while enhancing customer experience.
Bachelorโs in commerce, offering 18 years of overall experience with 3+ years dedicated in Banking Process Excellence role distinguished by commended performance.
Most recent stint is as the Retail Sales Associate in Consumer Electronics & Telecom products and providing end to end support.
Current assignment is with Verifast as Customer Service Specialist, providing Service Support and Technical Support with Fraud Detection.
Expertise in customer service best practices including support via email, chat and calls.
Well versed with the metrics for measuring customer experience
Keen analyst with excellence in gathering and understanding requirements of clients & other multiple stakeholders (at strategic and tactical levels).
Played a key role in independently establishing as well as supervising owned business while in India.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐จ๐ฆ Canada |
| ๐ Location | ๐จ๐ฆ Canada |
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rok.co/@majithv1 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | microsoft office 365 process excellence stakeholder management customer satisfaction delivery excellence project fundamentals budget optimization people management |
| Fluent in | englishhindigujarati |
| Preferred timezone | -4 |
| Preferred annual pay (min) | $75,000/year |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2024 - Now: Customer Service Specialist @ Verifast
2023 - 2024: Retail Sales Associate @ The Source
2022 - 2023: Crew Member @ Mc Donald's Canada
2015 - 2019: Specialist II @ JP Morgan Chase
2014 - 2015: Verification Specialist @ Sterling BackCheck
2005 - 2014: Business Owner @ Thakur College Book Centre
1998 - 2003: Bachelor of Commerce @ Mumbai University