I am an experienced ServiceNow Developer with over 9+ years of expertise in ITSM (IT Service Management), ITOM (IT Operations Management), and ITBM (IT Business Management). I specialize in creating scalable and innovative solutions that enhance organizational efficiency and streamline IT processes.
My core skills include:
ServiceNow Development and Service Portal Development for intuitive and user-centric interfaces.
Advanced ServiceNow Scripting with JavaScript and Glide APIs to deliver custom workflows.
Expertise in IntegrationHub, Flow Designer, and ServiceNow Orchestration to automate complex processes.
Managing and optimizing CMDB (Configuration Management Database) for enhanced IT asset visibility.
Hands-on experience with custom application development, REST/SOAP APIs, and ServiceNow App Engine.
I am proficient in using technologies like MID Server Configuration, SLA/OLA Management, and Performance Analytics, ensuring seamless reporting and dashboard creation. With a strong foundation in Agile Methodologies, ITIL Processes, and DevOps & CI/CD for ServiceNow, I deliver high-quality, reliable solutions that align with business goals.
Whether it's incident, problem, and change management, UI/UX design for ServiceNow, or managing ServiceNow upgrades, I bring a holistic approach to every project. My commitment to excellence ensures businesses achieve operational transformation and sustained success.
Letโs connect to discuss how I can contribute to driving impactful results for your organization with ServiceNow expertise!
| ๐ Nationality | ๐ฉ๐ช Germany |
| ๐ก Residency | ๐ฉ๐ช Germany |
| ๐ Location | ๐ฉ๐ช Germany |
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rok.co/@mahmoodkash5 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | js bootstrap json ajax jquery node js angularjs jdbc odbc pl sql servicenow app engine studio ui builder flow designer creator studio atf mid server html css js jquery ajax xml php json microsoft sql server mysql cmdb service catalog employee service center change management problem management incident management sla hr service delivery itsm itom hrsd itam csm |
| Fluent in | english |
| Preferred timezone | UTC+01:00) |
| Preferred annual pay (min) | $120,000/year |
| Preferred hourly pay (min) | $60/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
Nov 2015 - Feb 2018: ServiceNow System Administrator @ Wave Access
Mar 2018 - Dec 2020: Senior ServiceNow Developer @ B2P.TechSol
Jan 2021 - 2025: Lead ServiceNow Developer @ Leisen GmbH
2013 - 2014: Business Economics @ University of Halle-Wittenberg University of Halle-Wittenberg