machone_jr

Remote worker with 15+ years of experience - Last seen 1 year ago

* Helpdesk, at different levels (2009 - 2011)
* Head of the IT Team; (2011 - 2017)
* IT Country Coordinator; (2017 – present)
* In Houses systems Super-User:
- SLIM
- SIR & SAT
- BOSS - OM
- CONCORDIA – OM, Iproc, OIE

Achievements:
* Design of a “Order To Cash” KPI improvement Action plan with Business and Finance Department (2022)
* congratulated by the support provided during the CONCORDIA project implementation in Mozambique (2021)
* Reworded for COVID-19 Business Continuity Plan Successfully Implemented (2021);
* Planned and led the migration of File Servers to MS-SharePoint, minimizing data lost and Security breaches (2021);
* Led the Migration of Users workstations Profile on to MS-OneDrive creating an Any-where, any-time work environment (2020);
* Conceptualized and Implemented the proactive end-users’ issues detection and resolution approach, dropping the Help-desk support requests calls by 30% (2020);
* Automated the of Back-office paperwork review and approval workflow using MS-Flows (2019);
* Congratulated as the first country in Africa migrating at 100% to Windows 10 (2019);
* Globally Congratulated for appliance of good practice on MS-SharePoint Portal creation (2019);

🛂 Nationality	🇲🇿 Mozambique
🏡 Residency	🇲🇿 Mozambique
📍 Location	🇲🇿 Mozambique
Remote OK	rok.co/@machone_jr
LinkedIn	https://www.linkedin.com/in/machonejunior/
Skilled in	microsoft office 365 windows sharepoint azure power apps helpdesk bpn order management network server backups
Fluent in	englishportuguese
Preferred timezone	+2
Preferred annual pay (min)	$27,000/year
Preferred hourly pay (min)	$12/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter