Dedicated and adaptable professional seeking a remote Customer Success role to apply my extensive experience in B2B relationship management, strategic onboarding, and driving customer value. I have a strong track record of consistently delivering positive client feedback and consistently surpassing targets. My background in managing large B2B client portfolios (400+ accounts) and leading customer journeys, from onboarding to post-delivery reviews, demonstrates my commitment to client satisfaction and retention. I am proficient in CRM systems and possess excellent communication, negotiation, and project management skills. My proactive and detail-oriented approach, combined with a strong ability to work independently, makes me an ideal candidate for a remote Customer Success environment. Currently on track to become a fully certified customer success specialist.
| ๐ Nationality | ๐ฐ๐ช Kenya |
| ๐ก Residency | ๐ฌ๐ง United Kingdom |
| ๐ Location | ๐ฌ๐ง United Kingdom |
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rok.co/@lyndakanana |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer success b2b account management relationship management strategic onboarding problem solving crm systems zoho hubspot project management communication negotiation business dev sales management data analysis basic microsoft office suite risk management |
| Fluent in | englishswahili |
| Preferred timezone | UTC-8,UTC-5,UTC+0,UTC+1,UTC+2,UTC+8,UTC+10 |
| Preferred annual pay (min) | $37,000/year |
| Preferred hourly pay (min) | $18/hour |
| Last seen | 4 months ago |
| Signed up | 4 months ago |
| Badges |
๐ฉโ๐ป Remote worker |
2024 - 2025: B2B Account Manager @ Orapi Applied UK
2022 - 2024: Sales and Design Consultant @ Wren Kitchens
2020 - 2022: Import sales and Marketing Team Lead(Hybrid) @ Be Forward, Japan
2025 - Now: Certified Customer Success Specialist @ CustomersuccessU
2015 - 2018: Bachelor in Business Administration and Management @ Zetech University