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@lucassantander1986

Remote worker with 15+ years of experience - Last seen ago

IT professional with 12+ years of experience in technical support (Tier 1-2), specializing in cloud environments (Azure, Office 365), network management (Active Directory, DNS, VPN), and web development (HTML/CSS, JavaScript, PHP). Knowledgeable in AWS Cloud Practitioner, DevOps, and Cisco Networking, with skills in virtualization and automation.

My career includes key roles such as IT Support Specialist at CAME (2011-present), where I handled incident management and implemented O365/Azure solutions. Previously, I worked at SIEMENS and GropM, strengthening my expertise in help desk, system administration, and end-user support.

Certified in ITIL4 and Scrum, I seek remote opportunities to grow in DevOps/Cloud and networking, leveraging my technical support background to tackle new challenges in automation and infrastructure. Fluent in English (intermediate-advanced) and Spanish (native), I thrive in collaborative, fast-paced environments.

Available for full-time remote roles or freelance projects where I can deliver innovative technical solutions and further my professional growth.


Skilled in it support tier 1 2 help desk azure office 365 active directory freshservice vmware windows mac support itil4 jira trello html css js php react node js mysql mariadb bootstrap aws cloud devops basics cisco networking cybersecurity vpn dns dhcp virtualization scrum remote collaboration technical documentation seo google workspace hubspot powershell automation troubleshooting incident management remote work team collaboration problem solving user training communication adaptability customer service time management 
Fluent in spanishenglish
Preferred annual pay (min) $45,000/year
Preferred hourly pay (min) $14/hour
Last seen 8 months ago
Signed up 11 months ago
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Employment

2011 - Now: Technical Support Specialist @ came

Education

2000 - 2006: Computer Technician @ ET Nยฐ32

5ms