Remote worker with 12+ years of experience - Last seen 1 year ago

I am Sorunke Lateef O, and I am reaching out to express my interest in a Customer Support Representative with your esteemed organization. With a strong background in information technology support and a passion for contributing to company success, I believe I can bring significant value to your team.

I am a dedicated, resourceful, and detail-oriented professional who thrives in a collaborative work environment. I have a proven track record of effectively managing and prioritizing multiple activities, meeting deadlines, and delivering results. My leadership qualities, strong communication skills, and ability to think critically allow me to successfully complete projects and provide timely and effective incident responses.

My expertise lies in various areas, including interpersonal skills, attention to detail, organizational skills, strong leadership skills, and excellent verbal and written communication skills. I am proficient in Microsoft Office and coding languages, along with the application of machine learning techniques and algorithms. Additionally, I possess effective problem-solving and presentation skills, allowing me to contribute to organizational success.

I would like to highlight my professional experience:

Poolad Consult - I.T Support Officer (May 2018-Date)
- Provision of technical leadership on specialized project-related activities for core I.T systems and services.
- Monitoring and maintenance of computer systems, networks, and servers.
- Troubleshooting and diagnosing hardware or software faults.
- Installation and configuration of hardware and software equipment.
- Providing support, including procedural documentation and relevant reports.

Kimberly Clark: Lagos Mill - Technical Operator (May 2017-May 2018)
- Complying with safety rules and maintaining a high standard of housekeeping.
- Operating and controlling the production process in the diaper machine sector.
- Monitoring and controlling material usage to minimize waste.
- Reporting maintenance and improvement requirements to team leaders.

TechMahindra (Airtel BPO Partner) Nigeria - Call Centre, Outbound (team Member) (Oct 2015-May 2017)
- Professionally responding to customer and sales representatives' inquiries.
- Assisting customers in navigating the company's website and placing orders online.
- Developing strong organizational and multitasking skills in a fast-paced environment.

I have attached my résumé for your review, which provides additional details on my experience and qualifications.

Thank you for considering my application. I am excited about potentially contributing to the success of your organization. I would welcome the opportunity to discuss any potential role that may be suitable for me and to learn more about your company and team.

Please feel free to contact me at your convenience via phone [+234(0) 8067026207] or email [[email protected]]. I am available for an interview at your earliest convenience.

Thank you for your time and consideration.

Sincerely,

Sorunke Lateef O

🛂 Nationality	🇳🇬 Nigeria
🏡 Residency	🇳🇬 Nigeria
📍 Location	🇳🇬 Nigeria
Remote OK	rok.co/@lsorunke
Telegram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	frontend backend office365 html customer support officer i t support officer technical operator
Fluent in	english
Preferred timezone	+1, +2, +3, +4, +5, +6
Preferred annual pay (min)	$60,000/year
Preferred hourly pay (min)	$22/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter