Results-driven program manager with a proven track record of cultivating relationships, driving cross-functional collaboration, and delivering exceptional customer experiences. A strategic leader with expertise in customer service, account management, and operational excellence.
As my journey continues, I'm excited to leverage my strengths in program management, collaboration, and community engagement to drive further impact.
I am looking for roles in project management, program management, customer success and operations management.
| ๐ Nationality | ๐บ๐ธ United States |
| ๐ก Residency | ๐บ๐ธ United States |
| ๐ Location | ๐บ๐ธ United States |
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rok.co/@liliafrat |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | office365 powerapps power platforms powerbi dynamics365crm crm outlook teams collaboration tools customer support customer escalation relationship management operational excellence event planning scrum master project management program management data analytics people management people dev content curation learning and dev |
| Fluent in | englishspanish |
| Preferred timezone | -4, -5, -7 |
| Preferred annual pay (min) | $95,000/year |
| Preferred hourly pay (min) | $48/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จ Maker ๐ Early adopter |
2021 - 2023: Sr Education Account Manager @ Microsoft
2018 - 2021: Operations Manager @ Microsoft
- Now: Xbox XGS Game Camp Arcade
- Now: Steam Day at the Miami Marlins Stadiums with Microsoft
- Now: Career Day at Microsoft for Hispanic Students in partnership with Hispa Non-Profit Organization
2023 - 2025: Advanced MBA of Senior Management of Video Game Companies @ TECH institute
- Now: Political Sciences and Administration - International Studies @ University Complutense of Madrid