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@lian4018gmailcom

Remote worker with 17+ years of experience - Last seen ago

I am a dedicated professional with extensive experience in guest relations, operations management, and team leadership. My strengths lie in providing personalized, high-quality service, fostering team collaboration, and maintaining operational efficiency. I have a hands-on approach to problem-solving, ensuring seamless experiences for guests, while also implementing strategic improvements that enhance performance. With a focus on excellence, compliance, and communication, I excel at managing key responsibilities and leading initiatives that drive success for both the team and the organization.


Skilled in guest relations team leadership operations management conflict resolution communication problem solving compliance management personalized service staff training performance optimization project management collaboration report generation handling audits multitasking pl management procurement customer satisfaction attention to detail time management decision making and quality assurance 
Fluent in englishtagalog
Preferred timezone -6
Preferred annual pay (min) $7,000/year
Preferred hourly pay (min) $20/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2018 - 2024: Executive Assistant to the General Manager @ Shangri-La Boracay

2016 - 2018: PLant Manager @ Boracat Tube Ice, Inc

2016 - 2016: Restaurant Manager/Consultant @ Mama's Fish House at Microtel Inns & Suites

2015 - 2016: Duty Manager @ Shangri-La Boracay

2011 - 2015: xecutive Assistant to the General Manager @ Shangri-La Boracay

2010 - 2011: Secretary to the Resident Manager @ Shangri-La Boracay

2009 - 2010: Training Supervisor @ Shangri-La Boracay

Education

1995 - 2001: BA in Mass Communication @ University of the Philippines

5ms