Customer Service Team Leader at Concentrix Brazil; National and South American Tourism Guide by the State Technical School (ETEC); Tourism Manager at the Federal Institute of Education, Science and Technology of Sรฃo Paulo (IFSP); Postgraduate student in Customer Experience in Tourism at Anhembi Morumbi University (UAM). Experience in customer service and people management, flexibility, diligence and interest in cultural exchange.
| ๐ Nationality | ๐ง๐ท Brazil |
| ๐ก Residency | ๐ง๐ท Brazil |
| ๐ Location | ๐ง๐ท Brazil |
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rok.co/@letdotcom |
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| Skilled in | portuguese english spanish customer experience leadership public speaking microsoft office customer service writing conflict management data analysis goal setting dev coaching performance analysis performance evaluation business decision making problem solving communication contact with customers search time management employee engagement strategic planning internet microsoft power bi microsoft outlook |
| Fluent in | portugueseenglishspanish |
| Last seen | 3 years ago |
| Signed up | 3 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2021 - 2022: Customer Service Team Leader @ Concentrix Brazil
2020 - 2021: Customer Service Advisor @ Concentrix Brazil
2020 - 2020: Intern @ Flytour Travel
2017 - 2019: Customer Service Advisor @ Liq
2013 - 2015: Administrative Assistant @ Lio Lopes - Industry and Commerce of Optical Instruments and Goldsmiths
2022 - 2023: Tourism Customer Experience Specialist @ Anhembi Morumbi University - UAM
2020 - 2020: Tourist Service Course @ Federal Institute of Education, Science and Technology of Rio de Janeiro - IFRJ
2017 - 2021: Tourism Manager @ Federal Institute of Education, Science and Technology of Sรฃo Paulo - IFSP
2016 - 2017: Tour Guide Technician @ State Technical School of Sรฃo Paulo - ETEC