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@lebophume

Remote worker with 7+ years of experience - Last seen ago

I am a dynamic and result-oriented individual with a diverse background in customer service, sales, and language consulting. With a passion for Information Technology, particularly in cloud computing, networking, and business analysis, I possess a unique blend of skills and experiences.

Currently pursuing a Diploma in Network Systems at Boston City Campus in Cape Town, I demonstrate a commitment to continuous learning and professional development. Prior academic achievements include a Further Education and Training Certificate in IT Technical Support from Damelin College, as well as a Higher Certificate in Human Resource Practice from Boston City Campus, where I graduated Cum Laude.

My professional journey includes roles such as Business Intelligence and Operations Administrator at Cellusave, where I excelled in obtaining monthly service delivery reports, completing daily reports for various clients, and liaising with networks for third-party quotes. My tenure as a Customer Service Associate at Amazon showcased my exceptional communication skills, as I provided information about products and services, tracked orders, and offered technical support. Additionally, my experience as a Customer Service Agent at Capita and a Language Consultant at Callforce further enriched my skill set and reinforced my dedication to excellence.

I am fluent in English, Sesotho, Isizulu, and intermediate proficiency in IsiXhosa, I bring a multicultural perspective to her endeavors. Eager to embrace new challenges and contribute positively to any environment, I embody resilience, creativity, and a strong work ethic.


Skilled in customer support data optimization invoicing technical support zendesk excel troubleshooting data entry tech savvy office 365 transcribing 
Fluent in isizuluisixhosasesothoenglish
Preferred timezone GMT+02:00
Preferred annual pay (min) $45,000/year
Preferred hourly pay (min) $30/hour
Last seen 2 years ago
Signed up 2 years ago
Badges πŸ‘©β€πŸ’» Remote worker

πŸŽ– Early adopter

Employment

2023 - 2023: Business Intelligence and Operations Administrator @ Cellusave

2019 - 2022: Customer Service Associate @ Amazon

Education

2022 - Present: Network Systems @ Boston City Campus

4ms