I am a dynamic and result-oriented individual with a diverse background in customer service, sales, and language consulting. With a passion for Information Technology, particularly in cloud computing, networking, and business analysis, I possess a unique blend of skills and experiences.
Currently pursuing a Diploma in Network Systems at Boston City Campus in Cape Town, I demonstrate a commitment to continuous learning and professional development. Prior academic achievements include a Further Education and Training Certificate in IT Technical Support from Damelin College, as well as a Higher Certificate in Human Resource Practice from Boston City Campus, where I graduated Cum Laude.
My professional journey includes roles such as Business Intelligence and Operations Administrator at Cellusave, where I excelled in obtaining monthly service delivery reports, completing daily reports for various clients, and liaising with networks for third-party quotes. My tenure as a Customer Service Associate at Amazon showcased my exceptional communication skills, as I provided information about products and services, tracked orders, and offered technical support. Additionally, my experience as a Customer Service Agent at Capita and a Language Consultant at Callforce further enriched my skill set and reinforced my dedication to excellence.
I am fluent in English, Sesotho, Isizulu, and intermediate proficiency in IsiXhosa, I bring a multicultural perspective to her endeavors. Eager to embrace new challenges and contribute positively to any environment, I embody resilience, creativity, and a strong work ethic.
| π Nationality | πΏπ¦ South Africa |
| π‘ Residency | πΏπ¦ South Africa |
| π Location | πΏπ¦ South Africa |
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| Skilled in | customer support data optimization invoicing technical support zendesk excel troubleshooting data entry tech savvy office 365 transcribing |
| Fluent in | isizuluisixhosasesothoenglish |
| Preferred timezone | GMT+02:00 |
| Preferred annual pay (min) | $45,000/year |
| Preferred hourly pay (min) | $30/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
π©βπ» Remote worker π Early adopter |
2023 - 2023: Business Intelligence and Operations Administrator @ Cellusave
2019 - 2022: Customer Service Associate @ Amazon
2022 - Present: Network Systems @ Boston City Campus