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@lebalmelli

Remote worker with 20+ years of experience - Last seen ago

I'm a services and commercial operations professional with 16+ years of experience driving business growth across Latin America in industries such as healthcare, IT, mining, food & beverage, and energy. I specialize in after-sales service development, contract negotiation, and operational strategy, having led multifunctional, multicultural teams in both startups and global corporations like Philips and Tetra Pak.

With over a decade in leadership roles, Iโ€™ve consistently delivered resultsโ€”boosting revenue, optimizing resources, and improving customer satisfaction metrics (e.g., 20% NPS increase at Philips). Iโ€™m also a serial entrepreneur, having co-founded multiple ventures including SaaS solutions for the entertainment industry.

My background includes an MBA and Masterโ€™s in Finance from Hult International Business School (UK & US), and a strong engineering foundation from PUCP in Peru. I bring a global mindset, hands-on execution, and a passion for building sustainable, high-impact business ecosystemsโ€”on-site or remote.


Skilled in service management business dev latam markets contract negotiation strategic planning team leadership b2b b2c customer success operations management entrepreneurship budgeting forecasting salesforce sap team leadership remote leadership commercial operations process optimization client relations negotiation 
Fluent in portugueseenglishspanish
Preferred timezone +4,+5,+6,+7
Preferred hourly pay (min) $22/hour
Last seen 9 months ago
Signed up 9 months ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

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Employment

2021 - 2022: Service Delivery & Operations Manager @ Philips

2014 - 2019: Regional Services Commercial Manager @ Tetra Pak

2012 - 2013: Business Development Area Manager @ Transformer Protector South America

2006 - 2009: Product Manager @ APC via local companies

Side Projects

2023 - Now: Business parter in 2 restaurants

2022 - Now: Co-founder and business partner in InOne. SaaS for large scale events in the entertainment industry

2013 - Now: Co-founder and business partner in Idosm. Musical festivals and concerts

2011 - Now: Business partner in artificial soccer filds

Education

2010 - 2011: Master in Finance @ Hult International Business School

2009 - 2010: MBA @ Hult International Business School

1999 - 2006: Electronics Engineering @ Pontificia Universidad Catolica del Peru

7ms