I'm a services and commercial operations professional with 16+ years of experience driving business growth across Latin America in industries such as healthcare, IT, mining, food & beverage, and energy. I specialize in after-sales service development, contract negotiation, and operational strategy, having led multifunctional, multicultural teams in both startups and global corporations like Philips and Tetra Pak.
With over a decade in leadership roles, Iโve consistently delivered resultsโboosting revenue, optimizing resources, and improving customer satisfaction metrics (e.g., 20% NPS increase at Philips). Iโm also a serial entrepreneur, having co-founded multiple ventures including SaaS solutions for the entertainment industry.
My background includes an MBA and Masterโs in Finance from Hult International Business School (UK & US), and a strong engineering foundation from PUCP in Peru. I bring a global mindset, hands-on execution, and a passion for building sustainable, high-impact business ecosystemsโon-site or remote.
| ๐ Nationality | ๐ต๐ช Peru |
| ๐ก Residency | ๐ต๐ช Peru |
| ๐ Location | ๐ต๐ช Peru |
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rok.co/@lebalmelli |
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| Skilled in | service management business dev latam markets contract negotiation strategic planning team leadership b2b b2c customer success operations management entrepreneurship budgeting forecasting salesforce sap team leadership remote leadership commercial operations process optimization client relations negotiation |
| Fluent in | portugueseenglishspanish |
| Preferred timezone | +4,+5,+6,+7 |
| Preferred hourly pay (min) | $22/hour |
| Last seen | 9 months ago |
| Signed up | 9 months ago |
| Badges |
๐จโ๐ป Remote worker ๐จ Maker |
2021 - 2022: Service Delivery & Operations Manager @ Philips
2014 - 2019: Regional Services Commercial Manager @ Tetra Pak
2012 - 2013: Business Development Area Manager @ Transformer Protector South America
2006 - 2009: Product Manager @ APC via local companies
2023 - Now: Business parter in 2 restaurants
2022 - Now: Co-founder and business partner in InOne. SaaS for large scale events in the entertainment industry
2013 - Now: Co-founder and business partner in Idosm. Musical festivals and concerts
2011 - Now: Business partner in artificial soccer filds
2010 - 2011: Master in Finance @ Hult International Business School
2009 - 2010: MBA @ Hult International Business School
1999 - 2006: Electronics Engineering @ Pontificia Universidad Catolica del Peru