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@lazoaaron69

Remote worker with 7+ years of experience - Last seen ago

Detail-oriented Quality Specialist with over 5 years of experience in process optimization, auditing, and content accuracy, currently working at Amazon Prime Video. Iโ€™ve successfully built a quality program from the ground up, including audit design, root cause analysis, coaching systems, and performance tracking dashboards. Strong communication skills in English (C1) and Spanish (C2), and experienced in cross-functional collaboration across global teams. Seeking fully remote opportunities in quality assurance, trust & safety, or content operations where I can contribute to continuous improvement and data-driven decisions.


Skilled in quality sme office 365 customer support python 
Fluent in spanishenglish
Preferred annual pay (min) $19,000/year
Preferred hourly pay (min) $12/hour
Last seen 9 months ago
Signed up 9 months ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

Employment

2023 - 2025: Quality Analyst @ Amazon

2022 - 2023: Visual Content QA Specialist @ Amazon

2020 - 2021: Quality Specialist / SME @ Amazon

2019 - 2020: Customer Service Rep @ Teleperformance

Education

2024 - 2026: Web Development @ Universidad Cenfotec

2017 - 2021: English BA @ Universidad de Costa Rica

6ms