Detail-oriented Quality Specialist with over 5 years of experience in process optimization, auditing, and content accuracy, currently working at Amazon Prime Video. Iโve successfully built a quality program from the ground up, including audit design, root cause analysis, coaching systems, and performance tracking dashboards. Strong communication skills in English (C1) and Spanish (C2), and experienced in cross-functional collaboration across global teams. Seeking fully remote opportunities in quality assurance, trust & safety, or content operations where I can contribute to continuous improvement and data-driven decisions.
| ๐ Nationality | ๐จ๐ท Costa Rica |
| ๐ก Residency | ๐จ๐ท Costa Rica |
| ๐ Location | ๐จ๐ท Costa Rica |
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rok.co/@lazoaaron69 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | quality sme office 365 customer support python |
| Fluent in | spanishenglish |
| Preferred annual pay (min) | $19,000/year |
| Preferred hourly pay (min) | $12/hour |
| Last seen | 9 months ago |
| Signed up | 9 months ago |
| Badges |
๐จโ๐ป Remote worker |
2023 - 2025: Quality Analyst @ Amazon
2022 - 2023: Visual Content QA Specialist @ Amazon
2020 - 2021: Quality Specialist / SME @ Amazon
2019 - 2020: Customer Service Rep @ Teleperformance
2024 - 2026: Web Development @ Universidad Cenfotec
2017 - 2021: English BA @ Universidad de Costa Rica