Experienced Customer Support professional bringing over 10 years of
quality performance supporting learners in higher education settings.
Excellent reputation for resolving problems and improving customer
satisfaction.
๐ Nationality | ๐ฌ๐ง United Kingdom |
๐ก Residency | ๐ฌ๐ง United Kingdom |
๐ Location | ๐ฌ๐ง United Kingdom |
Remote OK | rok.co/@laurenodonnell |
https://www.linkedin.com/in/leaodonnell/ | |
Skilled in | customer support wordpress communication customer service excel microsoft office office 365 email support live chat support problem solving team management virtual assistance administrative tasks project coordination project support customer happiness learner support education support academic support word technical support elearning support elearning design virtual assistant |
Fluent in | english |
Preferred timezone | UTC, UTC +1, UTC +2, UTC -1, UTC -2 |
Preferred annual pay (min) | $36,000/year |
Preferred hourly pay (min) | $18/hour |
Last seen | 1 year ago |
Signed up | 1 year ago |
Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2020 - Now: eLearning Support Officer @ The University of Manchester
2019 - 2020: Education Officer @ The University of Manchester
2019 - 2019: Hackspace Administrator @ Imperial College Advanced Hackspace
2018 - 2019: Programmes Officer @ King's College London
2017 - 2017: Academic Administrator @ University of Glasgow
2016 - 2017: Virtual Assistant @ Roller Derby Athletics
2016 - 2017: Research Administrator @ University of Strathclyde
2014 - 2016: Department Coordinator @ Goldsmiths, University of London
2014 - 2014: Office Administrator @ Royal Central School of Speech & Drama
2011 - 2014: Team Admin / Junior Designer @ King's College London
2010 - 2011: Office Administrator @ London South Bank University
2003 - 2006: Film & Television Studies @ University of East Anglia