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laurenodonnell

Remote worker with 14+ years of experience - Last seen ago

Experienced Customer Support professional bringing over 10 years of
quality performance supporting learners in higher education settings.
Excellent reputation for resolving problems and improving customer
satisfaction.


Skilled in customer support wordpress communication customer service excel microsoft office office 365 email support live chat support problem solving team management virtual assistance administrative tasks project coordination project support customer happiness learner support education support academic support word technical support elearning support elearning design virtual assistant 
Fluent in english
Preferred timezone UTC, UTC +1, UTC +2, UTC -1, UTC -2
Preferred annual pay (min) $36,000/year
Preferred hourly pay (min) $18/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2020 - Now: eLearning Support Officer @ The University of Manchester

2019 - 2020: Education Officer @ The University of Manchester

2019 - 2019: Hackspace Administrator @ Imperial College Advanced Hackspace

2018 - 2019: Programmes Officer @ King's College London

2017 - 2017: Academic Administrator @ University of Glasgow

2016 - 2017: Virtual Assistant @ Roller Derby Athletics

2016 - 2017: Research Administrator @ University of Strathclyde

2014 - 2016: Department Coordinator @ Goldsmiths, University of London

2014 - 2014: Office Administrator @ Royal Central School of Speech & Drama

2011 - 2014: Team Admin / Junior Designer @ King's College London

2010 - 2011: Office Administrator @ London South Bank University

Education

2003 - 2006: Film & Television Studies @ University of East Anglia

676ms