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@kvidur1989

Remote worker with 10+ years of experience - Last seen ago

Hello! My name is Vidur Khanna, and I am a dedicated professional with a passion for technology and providing exceptional customer support. With over five years of valuable work experience in customer support, I have honed my skills and developed a deep understanding of the needs and expectations of customers.

Throughout my career, I have worked in various roles within the customer support field, gaining expertise in handling inquiries, troubleshooting technical issues, and ensuring customer satisfaction. I possess excellent communication skills, both written and verbal, allowing me to effectively convey complex information in a clear and concise manner.

My technological proficiency is one of my key strengths. I am adept at using a wide range of software applications, including customer relationship management (CRM) systems, ticketing platforms, and live chat tools. I am comfortable navigating multiple platforms simultaneously, managing customer interactions efficiently and maintaining accurate records.

My ability to quickly grasp technical concepts and troubleshoot problems has allowed me to provide efficient solutions to customer issues. I am skilled in diagnosing and resolving common technical problems, and I am always eager to learn and adapt to new technologies and software.

In addition to my technical expertise, I have developed exceptional interpersonal skills. I am patient, empathetic, and possess a calm demeanor, enabling me to handle even the most challenging customer interactions with professionalism and grace. I genuinely enjoy helping others and thrive in a fast-paced, customer-focused environment.

Throughout my career, I have consistently received positive feedback from both customers and colleagues for my outstanding customer service skills. I take pride in my ability to listen attentively to customers' concerns, provide personalized support, and exceed their expectations.

In summary, I am a customer support professional with five years of experience and a strong technological skill set. I am dedicated to providing exceptional service, solving problems efficiently, and ensuring customer satisfaction. I am excited to leverage my expertise in technology and customer support to contribute to the success of any team or organization.


Skilled in customer support 
Fluent in english
Preferred annual pay (min) $16,000/year
Preferred hourly pay (min) $8/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2016 - 2023: Customer Support Executive @ iEnergizer IT Services Pvt Ltd

Side Projects

2023 - Now: Virtual Assistant

Education

2007 - 2009: Diploma in Business Management @ London School of Business

6ms