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@kuldeepdeol

Remote worker with 4+ years of experience - Last seen ago

Currently working in a Second Line Support role with extensive experience in Desktop Support, Server Support, Projects, Infrastructure\Design, Change management cycle, Data Centres, and Virtual Machine (VM) Environments. My expertise includes Citrix, VMware vSphere, and various other technologies.

I have a strong background in providing Managed Service Provider (MSP) support and solutions, including network and wireless infrastructure, server monitoring, and hardware management. I am proficient in Azure, mobile device support, and troubleshooting, as well as SAN/NAS storage solutions.

My experience extends to Active Directory, Exchange, Office 365 Exchange, and Mimecast, with hands-on knowledge of SQL, MS Teams, and Skype for Business. Additionally, I have worked extensively with Citrix XenApp, Desktop, Studio, and Director.

Other key areas of expertise include N-able, SecureVault and other backup administration tools, Windows operating systems (Windows 10/11 and Windows Server 2003 to 2022), and security practices such as ethical hacking and customer advisories.

This diverse skill set allows me to effectively support, troubleshoot, and optimize complex IT environments.


Skilled in desktop support server support infrastructure change management data centres virtual machines citrix vmware msp support network wireless server monitoring hardware azure mobile support troubleshooting san nas storage active directory exchange o365 mimecast sql ms teams skype citrix n able securevault backup tools windows 10 11 windows server security ethical hacking customer advisory 
Fluent in englishpunjabihindi
Preferred annual pay (min) $48,000/year
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2022 - Now: Second Line Support @ Nasstar

Side Projects

2021 - 2025: President - Place of Worship

Education

1997 - 2000: Computing BSC Hons @ University of Wolverhampton

5ms