Remote worker with 12+ years of experience - Last seen 3 months ago

As a dedicated Customer Success Specialist, I thrive on ensuring client satisfaction and driving account growth. With extensive experience in SaaS product training and implementation, I have successfully led onboarding cycles and managed key accounts in the Singapore market. My ability to translate client feedback into actionable insights has consistently improved user satisfaction and adoption rates.

Throughout my career, I have excelled in fast-paced environments, particularly in remote settings, where I developed structured processes for managing mature clients. My previous roles in tech recruitment and customer service have equipped me with a unique perspective on client needs, allowing me to build strategic partnerships and deliver tailored solutions. I am passionate about leveraging data-driven insights to enhance customer experiences and drive retention.

🛂 Nationality	🇸🇬 Singapore
🏡 Residency	🇸🇬 Singapore
📍 Location	🇸🇬 Singapore
Remote OK	rok.co/@krystalannaf
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer success account growth renewals onboarding implementation saas churn retention process improvement playbook dev data driven insights feedback analysis zoho jira recruitment customer service
Fluent in	englishmalay
Preferred timezone	GMT+8
Preferred annual pay (min)	$35,000/year
Last seen	3 months ago
Signed up	3 months ago
Badges	👩‍💻 Remote worker