Remote worker with 7+ years of experience - Last seen 4 months ago

As a Service Operations Manager at IG Group, I lead IT Service Management (ITSM) processes, including Incident, Change, Problem, Configuration, and Asset Management, to ensure service reliability and compliance. With ITIL certifications and over a decade of experience, I focus on enhancing operational resilience and aligning IT operations with organizational objectives through effective strategy execution.

By fostering cross-functional collaboration and leveraging data-driven insights, our team drives measurable improvements in service delivery and change governance. My efforts are centered on automation, risk-based decision-making, and continuous process improvement to minimize disruptions and enable scalable, innovation-ready service delivery.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@kritikaiyer30
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	devops it service management leadership management operational excellence
Fluent in	englishhinditamilgujarati
Preferred timezone	+8,+1, -5, -8
Preferred annual pay (min)	$85,000/year
Last seen	4 months ago
Signed up	4 months ago
Badges	👩‍💻 Remote worker