Remote worker with 7+ years of experience - Last seen 1 year ago

Hi there! My name is Kristen Rivera, and I'm excited to connect with you on my job-seeking journey. Currently based in Manila, Philippines, I'm actively seeking new opportunities in Customer Support and Administrative roles that offer the flexibility of remote work.

Having recently moved back from Sydney, Australia, where I resided from 2011 until December 2023, I bring a wealth of experience in the field. I specialize in working with both B2B startups and large corporate B2C companies. My diverse background includes roles such as a Customer Support Specialist, Acting Customer Success Manager, and Community Manager at Enboarder, a B2B software company.

During my time at Enboarder, I provided top-notch product support, implemented efficient support procedures, and collaborated cross-functionally with various teams to enhance product strengths. Additionally, I've demonstrated my skills as a Customer Support Specialist in a government contract, handling outbound and inbound calls to resolve queries and complaints for Service NSW and NSW Health.

My educational background includes a Marketing and Communication Cert IV from Greenwich College in Australia. I'm a highly skilled and data-driven customer service professional with a strong interest in technology. My skill set includes proficiency in various software tools, project management, data analytics, and exceptional customer service.

In my most recent role at Akeneo as a Product Support Analyst, I managed enterprise-level requests, collaborated with product squads, and played a pivotal role in continuous product improvement.

If my profile aligns with your organization's needs, I would love to connect and discuss how my skills and experiences can contribute to your team's success. You can find my contact information on my resume or reach out to me via LinkedIn. I'm looking forward to exploring exciting opportunities together. Thank you for considering my application.

🛂 Nationality	🇵🇭 Philippines
🏡 Residency	🇵🇭 Philippines
📍 Location	🇵🇭 Philippines
Remote OK	rok.co/@kristen_rivera
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	confluence slack atlassian jira intercom enboarder akeneo planhat esendex bustsms twilio mailjet github office 365 genesys designa google suite windows os macos
Fluent in	englishtagalog
Preferred annual pay (min)	$14,000/year
Preferred hourly pay (min)	$8/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter