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@kokie

Remote worker with 11+ years of experience - Last seen ago


"My Name is Koketso Skosana a dedicated and results-driven sales and customer service professional with a passion for delivering exceptional customer experiences. With 7 years of experience in contact center environments, I have consistently demonstrated a talent for building strong relationships with clients, identifying opportunities, and driving sales growth.

In my previous role , I have excelled as a sales and customer service representative, consistently meeting and exceeding performance targets, and earning recognition as a top performer. Their expertise in handling complex customer inquiries, resolving issues, and providing personalized solutions earned them a reputation as a trusted and knowledgeable resource.

As I progressed in my career, I was promoted to Team Leader, where I leveraged their expertise to lead and develop high-performing teams. With a focus on coaching, mentoring, and process improvement, I have successfully increased team productivity, enhanced customer satisfaction, and drove business growth.

Throughout my career, I have:

- Proven sales and customer service skills
- Strong leadership and team management abilities
- Excellent communication and interpersonal skills
- Ability to analyze data and drive process improvements
- Passion for delivering exceptional customer experiences

I am a driven and results-focused professional committed to achieving excellence in customer service, sales, and team leadership. I am excited to continue growing and developing my skills in dynamic and fast-paced environments."


Skilled in sales customer service virtual assistant team leader 
Fluent in englishafrican languages
Preferred timezone 12- 12pm
Preferred annual pay (min) $10,000/year
Preferred hourly pay (min) $35/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2015 - 2023: Sales consultant @ Nedbank

Education

2013 - 2013: Matric @ Hammanskraal secondary school

6ms