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@kjp2p7

Remote worker with 22+ years of experience - Last seen ago

Once you need a great Customer Support Specialist and Virtual Assistant, that's me ! I am very passionate about customer support services, tech support and customer experience. I have been in the industry for a while. I have worked with a top African customer service outsourcing company.I answer inbound calls and make outbound calls as well as emails and chats in a timely and friendly manner. Provide excellent support service using online help desk tools, problems and complaints of the callers and provide proper solutions to them. Respond to the needs of customers and provide personalized service. Provide information on the company's products or services and generate interest in the offer.


Skilled in i t tech support vulnerability analysis penetration testing troubleshooting system networking problems diagnosing faults solving hardware faults virtual assistance customer support customer service 
Fluent in english
Preferred annual pay (min) $30,000/year
Preferred hourly pay (min) $50/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2021 - 2022: Administrator @ Kuber investment limited

2021 - Now: Part-time I.T. Consultant @ Cedar Point Chemist

2014 - 2016: Safety Officer @ Qatar Petroleum (Gulf Drilling International )

2009 - 2014: computer hardware and network technician Consultant @ Pan Africa Writers Association (PAWA HOUSE)

2007 - 2009: IT Manager @ Techykidz

2004 - 2010: Part-time I.T. Consultant @ Large-Scale Poultry Farmers Association in Ghana

2004 - Now: Part-time I.T. Consultant @ MegaVision Technology

Education

2014 - 2018: Certificate Course in Safety Induction / Environmental Safety @ Qatar International Safety Centre (Gulf Drilling International)

2014 - 2018: Certificate Course in Fire Fighting & Self-Rescue Techniques @ Qatar International Safety Centre (Gulf Drilling International)

2014 - 2018: Certificate Course in Sea Survival Techniques @ Qatar International Safety Centre (Gulf Drilling International)

2014 - 2018: T-BOSIET OPITO APPROVED @ VENTURE GULF TRAINING CENTRE (GV)

2014 - 2016: HERTM @ Qatar International Safety Centre (Gulf Drilling International)

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