Once you need a great Customer Support Specialist and Virtual Assistant, that's me ! I am very passionate about customer support services, tech support and customer experience. I have been in the industry for a while. I have worked with a top African customer service outsourcing company.I answer inbound calls and make outbound calls as well as emails and chats in a timely and friendly manner. Provide excellent support service using online help desk tools, problems and complaints of the callers and provide proper solutions to them. Respond to the needs of customers and provide personalized service. Provide information on the company's products or services and generate interest in the offer.
| ๐ Nationality | ๐ฌ๐ญ Ghana |
| ๐ก Residency | ๐ฌ๐ญ Ghana |
| ๐ Location | ๐ฌ๐ญ Ghana |
|
|
rok.co/@kjp2p7 |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | i t tech support vulnerability analysis penetration testing troubleshooting system networking problems diagnosing faults solving hardware faults virtual assistance customer support customer service |
| Fluent in | english |
| Preferred annual pay (min) | $30,000/year |
| Preferred hourly pay (min) | $50/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2021 - 2022: Administrator @ Kuber investment limited
2021 - Now: Part-time I.T. Consultant @ Cedar Point Chemist
2014 - 2016: Safety Officer @ Qatar Petroleum (Gulf Drilling International )
2009 - 2014: computer hardware and network technician Consultant @ Pan Africa Writers Association (PAWA HOUSE)
2007 - 2009: IT Manager @ Techykidz
2004 - 2010: Part-time I.T. Consultant @ Large-Scale Poultry Farmers Association in Ghana
2004 - Now: Part-time I.T. Consultant @ MegaVision Technology
2014 - 2018: Certificate Course in Safety Induction / Environmental Safety @ Qatar International Safety Centre (Gulf Drilling International)
2014 - 2018: Certificate Course in Fire Fighting & Self-Rescue Techniques @ Qatar International Safety Centre (Gulf Drilling International)
2014 - 2018: Certificate Course in Sea Survival Techniques @ Qatar International Safety Centre (Gulf Drilling International)
2014 - 2018: T-BOSIET OPITO APPROVED @ VENTURE GULF TRAINING CENTRE (GV)
2014 - 2016: HERTM @ Qatar International Safety Centre (Gulf Drilling International)