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@kithukudaniel25

Remote worker with 5+ years of experience - Last seen ago

Hi! Iโ€™m a dedicated and tech-savvy Virtual Assistant with 5+ years of experience supporting busy entrepreneurs, e-commerce teams, and fintech startups. I specialize in remote admin support, customer service (via Zendesk, Freshdesk, or Intercom), social media assistance, and email/calendar management.

Iโ€™ve worked with brands in the forex trading, crypto, and online business spaces โ€” helping streamline operations, manage clients, and boost customer satisfaction. Whether it's handling support tickets, organizing your digital workspace, or managing your day-to-day tasks, I bring clarity, consistency, and reliability to your workflow.

Tools I Use Daily:
Zendesk, Notion, Trello, Canva, Google Workspace, Slack, Calendly, WhatsApp Business, Excel, ChatGPT, Meta Business Suite

What Iโ€™m Looking For:
Iโ€™m seeking long-term or part-time remote opportunities where I can help founders and teams stay focused on growth while I handle the behind-the-scenes execution. Iโ€™m open to flexible hours, timezone-friendly roles, and ongoing freelance support.

Letโ€™s connect, Iโ€™d love to be your go-to remote problem solver.


Skilled in virtual assistant customer support zendesk email management calendar management google workspace office365 data entry live chat support social media management content scheduling admin support microsoft excel trello notion slack calendly canva remote work task management crm intercom freshdesk whatsapp business transcription research ecommerce support tech support fintech helpdesk ticketing systems typing remote assistant digital tools 
Fluent in englishswahili
Preferred timezone GMT+3, but flexible to adjust for US, UK, or EU-based clients.
Preferred annual pay (min) $20,000/year
Preferred hourly pay (min) $10/hour
Last seen 5 months ago
Signed up 5 months ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

Employment

2021 - 2025: Virtual Assistant & Customer Support Specialist @ CVS health Woonscket

Education

2016 - 2020: Bachelor of Business Information Technology @ Kenyatta University

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