Remote worker with 8+ years of experience - Last seen 1 year ago

I am a results-driven professional with over 8 years of experience in Customer Service, Tech Support, Team Management, Project Management, and Process Improvement across diverse industries, including financial services, property management, and BPO. My expertise lies in managing cross-functional teams, optimizing processes, and driving change management initiatives that enhance operational efficiency and customer satisfaction.

Key Skills:

-Project & Stakeholder Management
-Process Improvement & Change Management
-Customer Success & Strategies Creation/Implementation
-Quality Assurance & Performance Management

Tools: JIRA, Salesforce, Zapier, Monday.com, LeadSimple, Google Suite.

My career highlights include spearheading the creation and launch of a Change Management department, driving successful customer support initiatives, and consistently delivering results that align with business goals. I am passionate about leveraging data-driven insights and innovative approaches to solve complex challenges and ensure sustainable growth.

🛂 Nationality	🇳🇮 Nicaragua
🏡 Residency	🇳🇮 Nicaragua
📍 Location	🇳🇮 Nicaragua
Remote OK	rok.co/@kievzeledonk
Telegram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support customer success jira project management performance management team management
Fluent in	spanishenglish
Preferred annual pay (min)	$15,000/year
Preferred hourly pay (min)	$12/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter