Customer service specialist with over 10 years of experience in finance, sales, and technical support. Skilled in managing customer accounts, resolving conflicts, and improving team workflows. Proficient in root cause analysis to enhance service performance. Strong teamwork and communication skills. Looking for a customer service job, data entry, or also an intake specialist.
| ๐ Nationality | ๐ญ๐ณ Honduras |
| ๐ก Residency | ๐ญ๐ณ Honduras |
| ๐ Location | ๐ญ๐ณ Honduras |
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rok.co/@katherinescoto |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | communication technical skills data entry crm systems electronic management multitasking problem solving billing management customer service dispute resolution empathy |
| Fluent in | spanishenglish |
| Preferred timezone | Pacific time |
| Preferred annual pay (min) | $16,000/year |
| Preferred hourly pay (min) | $6/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2022 - 2024: Technical support, Data entry, Chat specialist @ Collective Solution
2013 - 2019: Customer service, technical support and billing dept. @ Startek
2022 - currently: UTH @ University