I am a charismatic person with experience in customer service. My priority is to be a helpful, friendly and professional collaborator with my colleagues, leaders and customers. I always try to communicate clearly and assertively.
I have worked mainly in 5-star hotels and have supported restaurant projects improving the quality of products and customer service.
Activities Performed:
โข Interaction and support to customers or potential clients
โข Answer phone calls and emails
โข Complaints management / problem solving
โข Preparation of reports
โข Administrative tasks
| ๐ Nationality | ๐ฒ๐ฝ Mexico |
| ๐ก Residency | ๐ฒ๐ฝ Mexico |
| ๐ Location | ๐จ๐ฆ Canada |
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rok.co/@karla_hernandez |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support problem solving answer phone calls emails customer service |
| Fluent in | advanced fluent english and spanish as native language |
| Preferred timezone | PT, EST, ET. |
| Preferred annual pay (min) | $20,000/year |
| Preferred hourly pay (min) | $12/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2023 - 2024: Receptionist @ Bluebay Grand Esmeralda
2022 - 2023: Receptionist @ Mahekal Beach Resort
2018 - 2023: University degree in Tourism Management and Development @ UTRM