High-achieving CSR with over 95% CSAT, rapidly advanced to a top agent in 7 months. Expert in Customer Care, CRM, and de-escalation. Recognized for leadership potential. Bilingual.
| ๐ Nationality | ๐ง๐ท Brazil |
| ๐ก Residency | ๐จ๐ฆ Canada |
| ๐ Location | ๐จ๐ฆ Canada |
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rok.co/@karisdecampos |
| ๐ Website | sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | virtual assistant crm zendesk salesforce sharepoint qa standards customer support customer service rapid note taking communication active listening data analysis collaboration leadership project management saas inbound calls outbound calls call protocols google workspace ms office suite analytics scheduling office365 html ux ui marketing sales chat support email support digital marketing e commerce sem seo web standards english portuguese |
| Fluent in | englishportuguese |
| Preferred timezone | UTC-7, UTC-6 |
| Preferred annual pay (min) | $50,000/year |
| Preferred hourly pay (min) | $24/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2023 - 2023: User Experience Designer @ Humber College
2021 - 2021: User Experience Designer @ World Vision Canada
2016 - 2017: Outreach and Communications Coordinator @ Peoples Ministries Inc
2015 - 2016: Outreach Associate @ UrbanArts Community Arts Council
2009 - 2014: Communications Specialist @ Staples Brazil
2005 - 2009: Communications Analyst @ Staples Brazil
2022 - 2023: Graduate Certificate - User Experience Design @ Humber College
2008 - 2010: Graduate Diploma - Discoursive Genres @ Mackenzie University
2001 - 2005: B.A. Advertising, Markleting and Creation @ Mackenzie University