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@karininha_marques

Remote worker with 20+ years of experience - Last seen ago

To Whom It May Concern,

Please accept my strong interest in this position.

I am a self-motivated professional possessing remarkable costumer service skills with over 10 years of experience handling cash and working with the general public.

I worked in the hospitality industry in Canada and Portugal for the past 11 yeras and I could improve some important skills like:
establish good communications to provide a good costumer service.
Build great connections with the costumers and coworkers.
Handle multiple responsibilities simultaneously.
Exceed guests' expectations and ability to focus on crucial guest details.
Be ready to switch gears at a momentโ€™s notice if unexpected situations arise.


In Brazil I worked for over 5 years in Banks and developed the skills below:
Strong computer skills.
Strong organizational and communication skills.
Detail-oriented, ability to multi-task and prioritize tasks with strict deadlines.
Good customer service/phone skills and flexibility for handling a wide range of activities.
Use logic and reasoning to identify solutions to problems.
Strong analytical skills.
Personal time management skills.

I am confident that my skills and knowledge will be an asset to your company.


At the moment I am available for a full-time job.
I look forward to hearing from you. Please contact me at 91537-0420 or [email protected]

Thank you for your consideration.
Sincerely,
Karina Marques


Skilled in front office back office costumer support fast adaptability goal oriented inspiring leadership problem solving work under pressure 
Fluent in portugueseenglish
Preferred annual pay (min) $12,000/year
Preferred hourly pay (min) $10/hour
Last seen 11 months ago
Signed up 11 months ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

Employment

2024 - 2024: Spa Recepcionist @ W hotel Algarve

2021 - 2024: Property Administration @ J.A.Waite Villa Administration

2020 - 2020: Head Waitress @ O amigo

2016 - 2017: costumer service representative @ Park West Professional Services

2016 - 2017: Firecrust Napolitan Pizzeria @ team leader

2014 - 2016: expeditor @ Glowbal Restaurant Group

2013 - 2015: waitress @ All Star Wings & Ribs

2007 - 2012: Project Analyst @ Citibank

2006 - 2007: account manager @ Banco Santander

Education

2015 - 2016: Hospitality Management @ Arbutus College

2010 - 2012: MBA @ FGV - Fundaรงรฃo Getรบlio Vargas

2004 - 2007: Business Administration @ Universidade Anhembi Morumbi

5ms