Hi๐ I'm Soile kanyinsola, someone who is passionate about customer service satisfaction and giving customers the value of their money.
My skills are
Communication; I ensure conversations between I and A Client are smoothly conducted ensuring a mutual understanding and comprehension.
Empathy; I ensure that I write down or I listen actively to the customer during a conversation, I try as much as possible to acknowledge the customer's pain while being professional about it.
Interpersonal skills;
I hold conversations so well with clients/customers, Making sure issues or conflicts are settled, being patient with customers, Open-minded and adaptable to every customers/team members.
Experience at Shimatex Prints at Souvenirs;
Attended to Customers complaints and issues online, hereby increasing customers satisfaction score.
Experience at KANIMS fabrics;
Handled their social media page, voice-over recordings on videos, customer's orders and complaints, hereby increasing profit margin and productivity of the organization.
Im looking forward to work as A Customer Service Expert, Enhancing Productiity and Customer Success for that organization.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ณ๐ฌ Nigeria |
| ๐ Location | ๐ณ๐ฌ Nigeria |
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rok.co/@kanyinsola_soile |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | excel spss office365 |
| Fluent in | english |
| Preferred timezone | +1,+2,+3,+4,+5,+6,+7+8,+9 |
| Preferred annual pay (min) | $45,000/year |
| Preferred hourly pay (min) | $8/hour |
| Last seen | 8 months ago |
| Signed up | 2 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2023 - 2025: Social Media Manager/Digital Marketing Coordinator @ KANIMS FABRICS
2022 - 2023: Customer Service/Cashiet @ Shimatex Group Abuja
2017 - 2021: Economics @ Federal University of Technology Akure