Product & Growth Leader with 12+ years of experience driving digital loyalty platforms, rewards ecosystems, and customer lifecycle management across banking and telecom. Proven expertise in product strategy, GTM execution, revenue growth, ARPU uplift, and retention, with a strong track record of scaling enterprise-grade, multi-partner platforms in regulated environments. Experienced in analytics-led decision making, funnel optimization, and A/B experimentation, improving LTV, NPS, and cross-sell adoption. Hands-on with Salesforce Loyalty, Salesforce Marketing Cloud, CleverTap, MoEngage, and SQL, and skilled in leading cross-functional teams and stakeholders at scale.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@kalyanbiswas |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | product management growth strategy loyalty rewards clm clcm gtm strategy campaign management customer retention atl btl marketing loyalty marketing clevertap moengage sql program management |
| Fluent in | englishhindibengali |
| Preferred timezone | UTC + 5.30 |
| Preferred annual pay (min) | $99,000/year |
| Last seen | 19 days ago |
| Signed up | 19 days ago |
| Badges |
๐จโ๐ป Remote worker ๐ Newbie |
2023 - 2024: Affluent Segment Program Manager @ Kotak Mahindra Bank
2021 - 2023: Senior Manager โ Digital Loyalty and Rewards | SmartBuy Portfolio @ HDFC Bank Ltd.
2016 - 2021: Asst. General Manager โ Portfolio & Customer Strategy @ Vodafone Idea Ltd
2010 - 2014: Quality Analyst Module Lead @ Capgemini India Pvt Ltd