Systems Engineering student with 5 years of contact center experience, encompassing customer service, sales, and WFM functions (Real Time Analyst, Scheduling, Reporting). Expertise includes improving efficiency, real-time KPI management, and leading automation projects. Focused on bringing analytical skills and experience to innovative environments, with leadership geared towards inspiring teams, driving creativity, and fostering innovation in all initiatives within the field.
| ๐ Nationality | ๐จ๐ด Colombia |
| ๐ก Residency | ๐จ๐ด Colombia |
| ๐ Location | ๐จ๐ด Colombia |
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rok.co/@julieth24 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | data analysis process optimization communication technology problem solving teamwork leadership communication dev of training strategic vision negotiation skills excel google workspace power bi power query data presentation python |
| Fluent in | spanishenglish |
| Preferred annual pay (min) | $20,000/year |
| Preferred hourly pay (min) | $10/hour |
| Last seen | 1 year ago |
| Signed up | 2 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2023 - 2024: Reporting @ Aprende Institute
2021 - 2023: Workforce analyst @ Majorel
2018 - 2020: Costumer Service @ Quantum
2023 - Now: Systems engineer @ Cun