With eight years of diverse experience across various customer-facing roles, I possess the requisite skills and expertise to excel in this role.
My professional journey began in technical support for a mobile company, where I developed strong problem-solving abilities and a customer-centric approach. Transitioning to customer service for an airline internet service provider, I further honed my communication skills and adaptability to different support channels.
Subsequently, I transitioned to a customer service representative role in a marketplace of online courses, where I specialized in resolving complex issues through email and chat support. Later, I assumed roles in trust and safety and content moderation, effectively managing online communities and ensuring adherence to guidelines.
| ๐ Nationality | ๐ญ๐ณ Honduras |
| ๐ก Residency | ๐ญ๐ณ Honduras |
| ๐ Location | ๐ญ๐ณ Honduras |
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rok.co/@juanhenriquez |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support office365 google suite chat and email support phone support content moderation |
| Fluent in | spanishenglish |
| Preferred timezone | -5, -6, -4 |
| Preferred annual pay (min) | $15,000/year |
| Preferred hourly pay (min) | $8/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2022 - Now: Content Moderation @ PartnerHero
2018 - 2018: Customer Service @ PartnerHero
2018 - 2022: Trust & Safety @ PartnerHero
2016 - 2018: Customer Service @ Startek