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@juancabocaletti

Remote worker in Guatemala, Guatemala with 13+ years of experience - Last seen ago

Fast learner, problem solver, team player, hardworking and motivated individual, who is used to achieve goals set and work under pressure.
Passionate, driven, goal focused professional, with experience in leading teams and helping its members reach the goals set by the company, by providing constant coaching and feedback.
Strong communication skills, have been working with virtual teams for over 8 years and over 17 years of experience in Customer Service, Technical Support, Process Implementation and problem solving.

Over 17 years of experience, working for the best companies in their industries -Marriott Hotels, 24/7, Atento, ACS-BPS, Xerox and HCL- being part of their Customer Service, Tech Support, Training and Management Teams.


Skilled in operations management tech support customer support translations 
Fluent in englishspanish
Preferred timezone -8,-7,-6,-5,-4,-3,-1,0,+1
Preferred annual pay (min) $30,000/year
Last seen 5 years ago
Signed up 5 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2018 - 2020: Technical Helpdesk Operations Manager @ HCL

2013 - 2018: Tier III - Technical Support Analyst @ Xerox

Education

2007 - 2011: Associate @ Galileo University

9ms