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@juan_carlo_day

Remote worker with 5+ years of experience - Last seen ago

Hi, I'm Juan Carlo Day. Throughout my life, I have been in contact with clients, negotiating and assisting. My professional experience was acquired through work in export and import, using both English and Spanish to communicate with clients.
When I turned 54, I decided to make a career transition and completed a JAVA/WEB and Database course through a free professional training program called Entra-21. This knowledge enabled me to be hired by Anheuser-Busch InBev, where I have been working for the past 2 years in support of the company's sales application, resolving customer issues using various platforms such as Zendesk, ServiceNow, and Postman.
Unfortunately, a few days ago, along with 300 other employees, I was laid off as part of a global restructuring of the company. I believe that my professional experience and the technical knowledge gained during my work as a Support Analyst are suitable for the position being offered.


Skilled in customer support office 365 excell java web sql database cs cx zendesk servicenow postman bi 
Fluent in portuguesespanishenglish
Preferred timezone -3
Preferred annual pay (min) $15,000/year
Preferred hourly pay (min) $6/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐ŸŽ– Early adopter

Employment

2021 - 2023: Support Analyst @ ambevtech

Education

2020 - 2021: JAVA/WEB @ Entra21

5ms