With over 20 years of experience in customer service and 4 years as a Surgery Scheduler at Scripps Health, I bring a strong blend of interpersonal expertise, organizational precision, and healthcare operations knowledge. At Scripps, I played a key role in coordinating surgical schedules across multiple departments, ensuring optimal efficiency and patient care.
As a trusted key Epic user, I became a go-to resource for navigating the EHR system, training new staff, and troubleshooting complex scheduling workflows. My background in both front-line service and clinical administration gives me a unique ability to bridge communication between patients, providers, and cross-functional teams.
Iโm known for my calm professionalism, problem-solving mindset, and passion for helping othersโwhether resolving issues or streamlining processes. I'm now seeking to leverage this experience in a fully remote role where I can continue supporting healthcare teams and delivering excellent service.
| ๐ Nationality | ๐บ๐ธ United States |
| ๐ก Residency | ๐บ๐ธ United States |
| ๐ Location | ๐บ๐ธ United States |
|
|
rok.co/@jstravin |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support epic scheduler scheduling office365 excel microsoft remote healthcare admin operations calendar management email management frontend backend crm outlook support ehr ui ux virtual assistant data entry patient care triage hipaa telehealth slack zoom sharepoint remote support calendar coordination |
| Fluent in | english |
| Preferred timezone | pst |
| Preferred annual pay (min) | $80,000/year |
| Preferred hourly pay (min) | $36/hour |
| Last seen | 5 months ago |
| Signed up | 6 months ago |
| Badges |
๐จโ๐ป Remote worker |
2021 - Now: Travel Experience Specialist @ Aya Healthcare
2018 - 2021: Surgery Scheduler @ Scripps Healthcare
2016 - 2018: Team Lead @ TriWest
2020 - 2022: Masters of Healthcare Administration @ University of Phoenix
2003 - 2007: Bachelor of Sports Management @ Hendrix College