Remote worker with 19+ years of experience - Last seen 6 months ago

As a product leader, I don't just build technology; I create visionary concepts resulting in industry-changing products that enhance the lives of our unsung heroes. I'm dedicated to solutions that motivate people to perform at their best, increasing productivity and satisfaction. Prioritizing intuitive designs ensures seamless integration into customer workflows, delivering an effortless user experience.

Real-life challenges motivate my commitment to innovation and product strategy. Witnessing my mother's preventable challenges as a teacher and my wife's as a nurse, I saw the need for technology to help them thrive.

Every product design I create is grounded in data-driven market research and user-centric principles, spanning the SaaS product lifecycle to ensure successful, scalable product launches, go-to-market strategies, and profitability:

🏥 IntelyCare: Led product strategy for an AI-driven mobile platform for workforce optimization, connecting nurses with opportunities, reducing overtime costs by 15%, increasing efficiency by 20%, and improving healthcare professionals' work-life balance.
👨‍👩‍👧‍👦 Upromise: Relaunched loyalty platform with a modular system, integrating personalized marketing features, driving a 27% increase in sales, tripling website traffic, and generating $3M in incremental revenue growth, helping families to save for college.
🎓 Sallie Mae: Directed the re-architecture of a legacy platform supporting 17 million users into a scalable Salesforce infrastructure, driving a 28% increase in user engagement and a 50% reduction in maintenance costs while aligning student needs with financial solutions, boosting customer retention, and decreasing student loans.

I establish product visions with corporate objectives and strategic partnerships, communicating complex ideas to cross-functional teams through detailed roadmapping. With a foundation in data-driven decision-making and agile project management, I leverage analytics to shape product strategy and validate decisions. My skills identify customer pain points and uncover opportunities for customer-centric innovation, driving data-informed improvements, performance optimization, and growth.

My leadership style emphasizes empathy and empowerment. I focus on fostering honesty, leveraging emotional intelligence to respond to team dynamics, and prioritizing diversity and inclusion to harness various perspectives.

It's not just about creating technology; it's about building bridges that connect people to the tools they need to succeed. This commitment drives every decision I make.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@jsmith4260
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Skilled in	product management product strategy product dev product vision strategic planning product innovation roadmapping feature prioritization technology roadmapping stakeholder management team management agile methodologies cross functional collaborations user experience ux customer discovery data driven decision making metrics kpis market research go to market strategy churn management customer engagement customer insight digital strategy product launch a b testing user experience user research innovation management crm saas dev customer experience management data visualization analytical skills machine learning artificial intelligence natural language nlp business strategy business analysis risk management budgeting presentation skills wireframing mobile applications software dev cloud computing big data analytics apis relationship building customer onboarding feature dev technology integration pricing strategy product road mapping strategy problem solving customer journeys digital marketing operations management
Fluent in	english
Preferred timezone	-5, -6, -7, -8
Preferred annual pay (min)	$200,000/year
Preferred hourly pay (min)	$150/hour
Last seen	6 months ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter