Remote worker with 8+ years of experience - Last seen 9 months ago

Engineer in Electronics and Telecommunications with English C1. I have experience as a project manager for IT infrastructure and software implementations, ensuring strategic planning aligning technical solutions with business objectives, spearheading on risk management; also as an IT operations manager following ITIL best practices including processes like Incidence, Change and Problem Management, involving data-driven decision making and the making of professional technical reports; expert in planning, execution, and optimization of IT processes in Public Administration sector aligned with ISO standards for Quality (9001), Services (20001) and Emergencies (22320).

I am proficient in Google Workspace as a collaboration tool and have knowledge in the use of Trello. I have also advanced knowledge in Microsoft Office Word, Excel and PowerPoint. I managed IT operations using ITSM SysAid and have knowledge for other tools like Proactivanet, Ivanti and ManageEngine. I have used MS Project for the elaboration of Gantt diagrams.

I am currently seeking to continue contributing to the efficiency and innovation of IT services through strategic project management and continuous process optimization.

🛂 Nationality	🇲🇽 Mexico
🏡 Residency	🇲🇽 Mexico
📍 Location	🇲🇽 Mexico
Remote OK	rok.co/@jsancheza
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Skilled in	google workspace itsm sysaid microsoft office trello proactivanet ivanti manageengine ms project azure devops c sharp java kotlin swift python labview leadership problem solving project management systems thinking agile methodologies waterfall methodologies risk management stakeholder communication technical documentation iso 9001 iso 20000 1 iso 22320 itil budget management team leadership change management incident management itil functional testing it support operations process optimization strategic planning
Fluent in	spanishenglishgerman
Preferred timezone	UTC-8, UTC-7, UTC-6, UTC-5, UTC+1, UTC+2
Preferred annual pay (min)	$47,000/year
Preferred hourly pay (min)	$22/hour
Last seen	9 months ago
Signed up	9 months ago
Badges	👨‍💻 Remote worker