I joined the job market in 2018, in the customer service area. During my development, I acquired internal and external communication skills, soft skill, excel and technical support. I have already attended voice, chat, email and Social Media channels.
Currently I work as Senior Technical Support Analyst for a multinational company, where I am responsible for the technical supervision of agents and coach, also aiming at quality, also providing support to administrative supervision and management, managing external and internal escalations of our operation.
I also have skills in Audiovisual, such as video, music and image editing.
| ๐ Nationality | ๐ง๐ท Brazil |
| ๐ก Residency | ๐ง๐ท Brazil |
| ๐ Location | ๐ง๐ท Brazil |
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rok.co/@joseteodoro |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | technical support desing video editing music production image editing excel comunication social media musician copywriter |
| Fluent in | portugueseenglish |
| Preferred timezone | -3 |
| Last seen | 1 year ago |
| Signed up | 3 years ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2023 - 2023: Operations Supervisor JR @ Foundever
2021 - Now: Senior Support Analyst @ Foundever
2018 - 2018: Active telemarketer @ AlmavivA
2018 - 2021: Junior Support Analyst @ Foundever
2021 - 2024: Multimedia Production @ Uni DomBosco
2014 - 2016: High School @ State School Prof. Leonidas Paiva