Customer service professional with a strong background in customer experience, problem-solving, and
relationship management. Passionate about delivering high-quality support, improving customer retention, and
optimizing service processes. Seeking to contribute my expertise in a dynamic, customer-focused environment.
| ๐ Nationality | ๐ฑ๐ง Lebanon |
| ๐ก Residency | ๐ฑ๐ง Lebanon |
| ๐ Location | ๐ฑ๐ง Lebanon |
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rok.co/@josephsaraa |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support tools customer retention customer satisfaction service recovery csat optimization escalation management communication problem solving email etiquette conflict resolution active listening process improvement kpi tracking workflow optimization help center management |
| Fluent in | englishfrencharabic |
| Preferred annual pay (min) | $25,000/year |
| Preferred hourly pay (min) | $20/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2025 - Now: Customer Excellence Officer @ Anghami
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2022 - 2055: Bachelor Of Business Administration - BBA in Business Administration and Management, General @ Arab Open University