I am a customer service and relationship expert with over 5 years experience. I have trackable achievements in banking, insurance and Fintech companies where I have worked as relationship and customer experience officers, Sales expert, Credit Recovery Officer. In my current organization, I am occupying the role of account relationship manager. I have contributed to improving customers satisfaction, and as well as growing the customer's base through dedicated service in handling customers needs and been proactive to create healthy and competitive business plans, sales strategies, process improvement in solving customer'problem and adoption of latest and edge cutting technological tools in a fast growing world of artificial intelligence. All of these have led to increased profitability of about 25% from the time I joined up untill now and also customer retention rate has increased by 15%. I am open to learning new ideas and improving on what I have learnt already.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ณ๐ฌ Nigeria |
| ๐ Location | ๐ณ๐ฌ Nigeria |
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rok.co/@josephofficial |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | marketing customer support excel data analytics sales business dev customer experience relationship management |
| Fluent in | english |
| Preferred timezone | +1 |
| Preferred annual pay (min) | $30,000/year |
| Preferred hourly pay (min) | $19/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2022 - 2024: Account relationship Manager @ Standard Chattered Bank
2023 - 2024: Process improvement
2012 - 2018: BSC @ Ekiti State University, Nigeria