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@jomarivincentfajardo

Remote worker with 4+ years of experience - Last seen ago

Good day!

My name is Vincent Fajardo, and I am from the Philippines. I am currently working as a Technical Support Representative for Foundever, a BPO company in the Philippines that services American clients. I am in the final days of my notice period, which ends on January 31st, and I am eager to become a part of your team. I am confident in my ability to contribute to your company's growth and success.

In my current role, I manage two main responsibilities and four additional back-office tasks. My primary duties include:

1. Receiving calls to assist with modem activations.
2. Activating modems, installing routers and switches, and testing customer devices after cutovers.

My secondary roles involve back-office tasks such as:

1. Extracting customer bills.
2. Activating, suspending, restoring, and shipping SIM cards for customer devices.
Updating customer account information.
3. Responding to client queries and addressing escalated concerns.

I am a fast and willing learner, open to training to meet the specific needs of your team. I have been interested in pursuing remote work for some time, primarily due to the worsening traffic situation in my city.

I hope we can work and grow together!


Skilled in customer support technical support social media management social media marketing microsoft admin assistant virtual assistant data entry graphic design photo editing video editing email handling email marketing calendar management 
Fluent in englishfilipino
Preferred annual pay (min) $12,000/year
Preferred hourly pay (min) $5/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2022 - 2025: Technical Support Specialist @ Foundever

Side Projects

2021 - 2023: Freelance Graphic Designer

Education

2019 - 2024: Bachelor of Science in Entrepreneurship @ Quezon City University

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