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@joewilliam16

Remote worker with 6+ years of experience - Last seen ago

Over 5 years of professional experience in the education technology industry, specializing in B2B Partnership, customer after-sales service, and framing strategic decisions with C-Level (CEO Office). Fluent in developing curriculum-based competency; identifying customers' needs for purpose fulfillment; and increasing platform retention rate. Proficient in managing diverse relationships encompassing B2C, B2B2C, and B2G segments, strongly emphasizing partner acquisition and project management (PMO) through cross-functional collaboration by ensuring project requirements deadlines; issues status reports; and visualizing performance output.


Skilled in b2b partnership sales marketing customer success project management product dev operations stakeholder management 
Fluent in bahasaenglishmandarin
Preferred timezone +7
Preferred annual pay (min) $22,000/year
Preferred hourly pay (min) $16/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2024 - Now: Head of Operations & B2B Partnership @ Nossa Pte. Ltd

2023 - Now: Chief of Academy (Product & B2B Partnership) - Part Time @ Sevenpreneur

2023 - 2024: PMO - Business Operations (B2B & B2B2C) @ Schoters (Subsidiary of Ruangguru Pte. Ltd)

2020 - 2024: Senior COO (Chief Operating Officer) Analyst @ Ruangguru Pte. Ltd

2020 - 2023: Customer Success Coordinator @ Skill Academy (Subsidiary of Ruangguru Pte. Ltd)

Side Projects

2022 - 2024: Independent Consultant - Market Research

Education

2016 - 2020: Bachelor of Arts (International Relations) @ Parahyangan Catholic University

6ms