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@jocille

Remote worker with 8+ years of experience - Last seen ago

With over five years dedicated to customer service, I have honed my skills in communication, problem-solving, and relationship building. My experience encompasses diverse roles, including Customer Service Advocate, Quality Analyst, and Team Leader, where I successfully managed and resolved a wide range of client and customer inquiries. I excel at providing exceptional support, ensuring high levels of customer satisfaction. My ability to thrive in dynamic environments and collaborate effectively within a team make me a valuable asset. I am confident in my ability to handle challenging situations with patience and professionalism. I am eager to leverage my customer-centric approach to contribute to your team's success.


Skilled in management and leadership customer service administration teamwork time management interpersonal communication 
Fluent in englishfilipino
Preferred annual pay (min) $25,000/year
Preferred hourly pay (min) $25/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2023 - 2024: Team Leader @ IntouchCX

2021 - 2023: Quality Analyst @ IntouchCX

2019 - 2021: Customer Success Advocate @ IntouchCX

2018 - 2018: HR Recruitment Staff @ Florabel Group of Companies

Education

2014 - 2018: Bachelor of Science in Business Administration Major in Human Resource Development Management @ Polytechnic University of the Philippines

6ms