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@joana_saramago

Remote worker with 12+ years of experience - Last seen ago

With over eleven years of professional experience, I specialize in administrative support, stakeholder management, and operational efficiency. At UpHill and Saas Company, I contributed to creating seamless workflows and fostering collaboration across teams and external stakeholders. I am motivated by a mission to enable organizations to operate smoothly through strategic planning and meticulous execution, bringing diverse perspectives and strong organizational skills to any team.

As a Personal Assistant at UpHill until November 2020, I supported senior leadership by managing complex calendars, coordinating meetings across time zones, and ensuring the timely flow of critical information. I contributed to special projects by conducting research and overseeing implementation, enabling strategic initiatives to succeed. My ability to streamline operations and maintain professional relationships was key to driving organizational efficiency.


Skilled in crm zendesk slack salesforce intercom microsoft office teams google workspace excel word hubspot 
Fluent in portugueseenglishspanishgerman
Preferred annual pay (min) $40,000/year
Preferred hourly pay (min) $30/hour
Last seen 6 months ago
Signed up 6 months ago
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Employment

2021 - 2025: CUSTOMER SUPPORT SPECIALIST @ SaaS Company

2017 - 2020: PERSONAL SUPPORT ASSISTANT @ UpHill

2015 - 2017: CUSTOMER SUPPORT SPECIALIST @ Armatis-LC

2014 - 2015: CUSTOMER SERVICE ADVISOR @ Vodafone Portugal

Education

2012 - 2013: Bachelor Degree @ Instituto Superior de Ciรชncias Educativas

2010 - 2012: Master Degree @ Instituto Superior de Lisboa e Vale do Tejo

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