With over eleven years of professional experience, I specialize in administrative support, stakeholder management, and operational efficiency. At UpHill and Saas Company, I contributed to creating seamless workflows and fostering collaboration across teams and external stakeholders. I am motivated by a mission to enable organizations to operate smoothly through strategic planning and meticulous execution, bringing diverse perspectives and strong organizational skills to any team.
As a Personal Assistant at UpHill until November 2020, I supported senior leadership by managing complex calendars, coordinating meetings across time zones, and ensuring the timely flow of critical information. I contributed to special projects by conducting research and overseeing implementation, enabling strategic initiatives to succeed. My ability to streamline operations and maintain professional relationships was key to driving organizational efficiency.
| ๐ Nationality | ๐ต๐น Portugal |
| ๐ก Residency | ๐ฆ๐น Austria |
| ๐ Location | ๐ฆ๐น Austria |
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rok.co/@joana_saramago |
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| Skilled in | crm zendesk slack salesforce intercom microsoft office teams google workspace excel word hubspot |
| Fluent in | portugueseenglishspanishgerman |
| Preferred annual pay (min) | $40,000/year |
| Preferred hourly pay (min) | $30/hour |
| Last seen | 6 months ago |
| Signed up | 6 months ago |
| Badges |
๐ฉโ๐ป Remote worker |
2021 - 2025: CUSTOMER SUPPORT SPECIALIST @ SaaS Company
2017 - 2020: PERSONAL SUPPORT ASSISTANT @ UpHill
2015 - 2017: CUSTOMER SUPPORT SPECIALIST @ Armatis-LC
2014 - 2015: CUSTOMER SERVICE ADVISOR @ Vodafone Portugal
2012 - 2013: Bachelor Degree @ Instituto Superior de Ciรชncias Educativas
2010 - 2012: Master Degree @ Instituto Superior de Lisboa e Vale do Tejo