With a diverse background in environmental management and technical support, I bring a wealth of experience in handling complex tasks, analyzing data, and delivering clear, concise communication. I am highly skilled in monitoring and managing environmental processes, preparing detailed reports, and ensuring compliance with legal requirements, with a strong focus on quality control and client satisfaction.
Throughout my career, Iโve honed my ability to engage effectively with clients and team members, whether itโs presenting technical findings, providing support, or educating others through training and awareness sessions. I possess a deep understanding of customer service principles and a keen ability to resolve issues efficiently, all while maintaining a focus on positive and proactive communication.
My advanced English and Spanish language skills, coupled with my experience in handling various software tools and programs, allow me to support a broad range of customer needs in diverse environments. I am adept at working remotely, with a strong foundation in managing tasks independently, organizing workflows, and ensuring clients receive the highest level of service.
Ready to contribute my expertise to a remote customer service role, I am passionate about leveraging my skills in environmental sustainability, customer relations, and technical support to make a meaningful impact.
| ๐ Nationality | ๐ง๐ท Brazil |
| ๐ก Residency | ๐ง๐ท Brazil |
| ๐ Location | ๐ง๐ท Brazil |
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rok.co/@jhonatanmartins |
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| Skilled in | environmental management customer support technical support waste management technical report sustainability environmental licensing environmental monitoring geoprocessing gis autocad arcgis office365 excel powerpoint advanced english advanced spanish communication problem solving client relations remote work environmental education environmental legislation environmental compliance data analysis team collaboration |
| Fluent in | portugueseenglishspanish |
| Preferred timezone | -3, -2, -1 |
| Preferred annual pay (min) | $20,000/year |
| Preferred hourly pay (min) | $12/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2024 - Now: Environmental Technician @ Fasttel Engenharia SA
2019 - 2019: Cadist @ Linear Consultoria e Projetos
2019 - 2019: Analyst Assistant @ LR Ambiental
2017 - 2019: Trainee @ CCM Ambiental LTDA
2015 - 2016: Trainee @ Campusmorรฃo Construรงรฃo LTDA
2022 - 2023: Precision Agriculture Course - Projetos123
2018 - 2018: National Water Resources Management System
2017 - 2018: The 2030 Agenda for Sustainable Development
2017 - 2018: IC Project Development Course
2015 - 2016: Technical Drawing Course (AUTOCAD) - UTFPR
2004 - 2006: Basic computing - Word, Excel, PowerPoint - Cultura Digital
2004 - 2006: Hardware Course - Cultura Digital
2022 - 2024: Postgraduate - Geoprocessing @ Faculdade รnica
2019 - 2023: Technology in Environmental Management @ UNICESUMAR