As a dedicated customer experience officer for 2 years, I provide excellent service and support to clients by addressing their needs and resolving their inquiries efficiently. I specialize in effective communication, problem solving and ensure customer satisfaction. my focus is on building strong relationships, handling customers concerns with empathy and delivering a seamless customer experience. I thrive in fast pace environment and am committed to representing the organization in a positive way.
I'm also a Data entry clerk,I am responsible for accurately inputting and maintain critical data, ensuring that records are up to date, and readily accessible. I take pride in my attention to details and my ability to handle large volumes of information with precision. My role contributes to the smooth operation of administrative function by maintaining data integrity and support the organizations goals through efficient data management
My background in psychology adds a unique perspective to my work, allowing me to understand human behavior and motivations, develop effective communication strategies, and foster positive relationships with colleagues and clients.
Throughout my career, I've demonstrated strong analytical and problem-solving skills, effective communication and interpersonal skills, ability to work collaboratively in team environments, adaptability and resilience in fast-paced environments, and commitment to continuous learning and professional development.
My career trajectory is marked by progressive responsibility, leadership roles, increasing complexity, and expanding network and influence. I'm poised for career advancement opportunities in data analysis and science, project management, operations management, business analysis, and customer service management. My core skills are Effective communication, teamwork,time management, listening and empathy, problem solving,
Adaptability, flexibility.
Tool am proficient with: communication tools: goggle sheets, Google doc, Microsoft team, Skype, slack, trello, excel.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ณ๐ฌ Nigeria |
| ๐ Location | ๐ณ๐ฌ Nigeria |
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rok.co/@jephthah_gloria |
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| Skilled in | customer support excel data entry clerk psychologist |
| Fluent in | english |
| Preferred timezone | +8,+9,+10 |
| Preferred annual pay (min) | $45,000/year |
| Preferred hourly pay (min) | $8/hour |
| Last seen | 11 months ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2023 - 2024: customer experience officer @ God is good mobility
2012 - 2015: front desk officer @ grandvience hotel and suites
2024 - 2024: customer relationship management @ digital skill shop academic
2015 - 2020: psychology @ university of port harcourt