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@jephthah_gloria

Remote worker with 14+ years of experience - Last seen ago

As a dedicated customer experience officer for 2 years, I provide excellent service and support to clients by addressing their needs and resolving their inquiries efficiently. I specialize in effective communication, problem solving and ensure customer satisfaction. my focus is on building strong relationships, handling customers concerns with empathy and delivering a seamless customer experience. I thrive in fast pace environment and am committed to representing the organization in a positive way.

I'm also a Data entry clerk,I am responsible for accurately inputting and maintain critical data, ensuring that records are up to date, and readily accessible. I take pride in my attention to details and my ability to handle large volumes of information with precision. My role contributes to the smooth operation of administrative function by maintaining data integrity and support the organizations goals through efficient data management

My background in psychology adds a unique perspective to my work, allowing me to understand human behavior and motivations, develop effective communication strategies, and foster positive relationships with colleagues and clients.

Throughout my career, I've demonstrated strong analytical and problem-solving skills, effective communication and interpersonal skills, ability to work collaboratively in team environments, adaptability and resilience in fast-paced environments, and commitment to continuous learning and professional development.


My career trajectory is marked by progressive responsibility, leadership roles, increasing complexity, and expanding network and influence. I'm poised for career advancement opportunities in data analysis and science, project management, operations management, business analysis, and customer service management. My core skills are Effective communication, teamwork,time management, listening and empathy, problem solving,
Adaptability, flexibility.
Tool am proficient with: communication tools: goggle sheets, Google doc, Microsoft team, Skype, slack, trello, excel.


Skilled in customer support excel data entry clerk psychologist 
Fluent in english
Preferred timezone +8,+9,+10
Preferred annual pay (min) $45,000/year
Preferred hourly pay (min) $8/hour
Last seen 11 months ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2023 - 2024: customer experience officer @ God is good mobility

2012 - 2015: front desk officer @ grandvience hotel and suites

Education

2024 - 2024: customer relationship management @ digital skill shop academic

2015 - 2020: psychology @ university of port harcourt

5ms