Result-driven Customer Service Professional with over 5 years of experience and a proven track record of leading high-performing teams, improving customer satisfaction and driving business growth. Seeking the position of Head of Customer Service at a focused customeroriented organisation to utilize my expertise in delivering exceptional customer experiences and implementing strategic initiatives to enhance customer service operations.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ณ๐ฌ Nigeria |
| ๐ Location | ๐ณ๐ฌ Nigeria |
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rok.co/@jenniferndulue |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | crm systems microsoft office communication time management process improvement customer satisfaction customer service strategy dev relationship building zendesk tawk |
| Fluent in | englishspanish |
| Preferred timezone | +1,+8,+2,+3,+9 |
| Preferred annual pay (min) | $20,000/year |
| Preferred hourly pay (min) | $17/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2022 - 2023: Head of Customer Support @ Oyola
2019 - 2021: Customer Service Manager @ Sunshine Group LTD
2017 - 2019: Senior Customer Care Representative @ Vic Health Guard
2016 - 2017: Front Desk Agent @ Nigerian Port Authority (NPA)|
2014 - 2014: Human Resource and Admin Department ( Internship) @ Small and Medium Enterprises Development Agency of Nigeria( SMEDAN)| Abuja, Nigeria
2022 - Now: EDUCATION ON HUMAN RIGHTS AND GOOD GOVERNANCE IN NIGERIA: A CASE STUDY OF SARS
2022 - Now: US-CHINA TRADE WAR AND ITS IMPLICATION FOR DEVELOPING COUNTRIES; A STUDY OF NIGERIA
2021 - 2022: Master of Science M.Sc @ Covenant University
2012 - 2016: Bachelor of Science (B.Sc) @ Afe Babalola University