Dedicated Technical Support Engineer with a proven track record in delivering exceptional product support and driving customer satisfaction. Proficient in leveraging technical expertise in API integration, testing, and automation to optimize product performance and user experience. Skilled in managing the entire product life cycle, from ideation to post-launch support. Adept at collaborating with cross-functional teams to deliver innovative solutions that exceed customer expectations.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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| Skilled in | positive attitude integrity work ethic constructive feedback team player communication documentation issue resolution configuration troubleshooting technical assistance program management client onboarding project management application integration system configuration database management web dev customer support customer focus team leadership team dev innovation problem solving analytical thinking communication skills time management |
| Fluent in | englishhindigujarati |
| Preferred annual pay (min) | $20,000/year |
| Preferred hourly pay (min) | $15/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐งโ๐ป Remote worker ๐ Early adopter |
2022 - 2024: Technical & Integration Support Engineer @ Solaris
2021 - 2022: Team Lead Technical Support & Service @ Invixium
2018 - 2021: Senior Project Engineer @ Cavitak
2015 - 2018: Technical Support Executive @ Adit
2013 - 2015: ASP.NET Developer @ SPRAT
2009 - 2013: BE(IT) @ Gandhinagar Institute of Technology
2008 - 2009: HSC(Science) @ Saurbh Higher Secondary School
2006 - 2007: SSC @ Lioness Karnavati High School